Contact Us: (+27) 082 921 2439 ferdi@aaaa.co.za
Job Details
Call Centre Agent/ Advisor (Insurance and Financial) |
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Location: Centurion | Salary / Range: R4000 to R6000 | Posted On: Jul 29, 2018
Key Skills :
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Qualification :
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Job Function : Permanent
Vacancy :
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Position: Permanent
Job Description:

Call Centre Agent/ Advisor (Insurance and Financial)

Location: Irene, Centurion

Salary: R4000 to R6000 + incentives

           

Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.

 

Key responsibilities

 

  • Telephonic interaction with product providers, administration staff & clients.
  • Concise e-mail communication to current client base, potential clients and administration staff.
  • Formal report interpretation and reporting to Call Centre Team Leader/Line Manager.
  • Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements.
  • Administration process of completing necessary documentation with potential clients.
  • Follow-up on outstanding information & documentation on all applications for all product suppliers.
  • Follow-up on all feedback received.
  • Assisting in all queries received.
  • All after sale service to clients.
  • Office hours as contracted or as required by the company.
  • Submitting documents for processing. o All product benefit confirmation.
  • Maintain records as per office/FAIS requirement
  • General Sales and Referral Duties.

 

 

 

Requirements           

                               

  • Sales tactics/principles
  • FSB structure and FAIS Act
  • Computer skills (MS Office, Excel & Outlook)
  • RE 5
  • Matric
  • Business Training
  • Continuous professional development prescribed by the FSCA
  • Sales experience
  • Understanding of Financial Industry

 

 

Send your CV and latest pay slip to adminb@aaaa.co.za

ATripleA Recruitment and Temps

www.aaaa.co.za

 


  
 
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