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Operational Support Specialist (IT)

Location not available
Operational Support Specialist (IT)

Operational Support Specialist (IT)

Location: Western Cape


Our client in the IT industry is looking for an Operational Support Specialist.


Key responsibilities 


·         Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems  

·         Talking to users and gathering of requirements 

·         Producing specifications for new or modified systems 

·         Support clients in administer defects and incidents within the system production environment. 

·         Implementations of new systems.   

·         Follow up on testing defects 

·         Support to other business areas and external teams 

·         Strong administration skills. 

·         Preparing user manuals, prepare functional descriptions and update existing documents 

·         Good communication skills.

·         Will be required to interact with different companies.   

·         Liase with clients and handle queries 



·         Matric  

·         Valid Driver’s License with own transport

·         Certificate / Diploma in Business Analyst  

·         IT or Software experience 

·         Working experience in a Bank Collections (e.g. Debit orders) 

·         Working experience with Payrolls Collections 

·         Analytical thinking 

·         Willing to learn from other team members and value feedback 

·         Ability to handle multiple assignments

·         Thorough understanding of the Bank Collections process

·         Must understand and speak English fluently 

·         Attention to detail 

·         Ability to meet deadlines and handle priority changes as circumstances dictate 

·         Strong problem-solving skills 

·         Able to work independently

·         Must be available immediately 

·         Must be willing to work on pre-determined Saturdays




Send your CV and latest pay slip to

ATripleA Recruitment and Temps

#ATripleA #recruitment #vacancy # Operational #Support #Specialist


Posted 2019-10-08

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